Arii Shop

Frequently Asked Questions

Currently, we only offer standard domestic shipping through our automated checkout. However, we love connecting with our community worldwide! If you are located outside our domestic shipping zone, please reach out to our support team at [email protected]. We will do our absolute best to calculate a custom shipping arrangement for you.

We accept all major credit cards (Visa, MasterCard, American Express) processed securely through Stripe, as well as PayPal Express Checkout. We also fully accept major network prepaid retail gift cards (such as Visa, Mastercard, and American Express gift cards) at checkout. If you are using a prepaid retail gift card, please ensure it has a high enough balance to cover your entire order total, including any applicable shipping and taxes, as online checkouts cannot split payments across multiple cards.

We process orders quickly to get your essentials to you as soon as possible. If you need to make changes or cancel your order, please reach out to us at [email protected] within 2 hours of placement. While we cannot guarantee changes once an order hits our fulfillment center, we will always do our best to help.

As soon as your order ships, you will receive a confirmation email containing your tracking number. You can use this link to monitor your shipment's journey straight to your door.

We offer a 30-day return window for all unworn, unwashed apparel items returned in their original packaging with all tags attached. To ensure the perfect fit and avoid the hassle of a return, we strongly recommend reviewing the exact Height, Waist, and Hips measurements listed on each product detail page before placing your order. To initiate a return or exchange, simply contact our support team at [email protected]. Please note that customers are responsible for return shipping costs on standard returns, whereas for exchanges, you cover the return shipping to us and we will cover the shipping cost to send your new item back to you. Lastly, for health and safety reasons, opened fragrances, socks, and select wellness accessories are final sale and cannot be returned or exchanged unless they arrive damaged.

To guarantee the perfect fit before you buy, every individual product page features specific waist and height dimensions for each available size. We highly recommend reviewing these exact measurements on the item’s detail page before placing your order. If you fall between sizes or prefer a less compressed, more relaxed fit for everyday wear, we generally suggest sizing up.

To preserve the lifespan of our premium four-way stretch fabrics, we recommend machine washing your pieces inside out in cold water with like colors. Avoid fabric softeners and bleach. Tumble dry on low or hang dry to maintain optimal shape and elasticity.

Absolutely. Our signature sport fragrances are meticulously formulated to react beautifully with body heat during movement. They are clean, dermatologist-tested, cruelty-free, and designed to offer a long-lasting, refreshing scent profile that complements your active routine without irritation.

We do not issue custom Arii gift cards at this time. However, our secure checkout via Stripe fully accepts major network prepaid gift cards (such as Visa, Mastercard, and American Express gift cards). To ensure a successful transaction, please verify that the prepaid card has a high enough balance to cover your entire order total, including taxes and shipping. Want exclusive savings? Subscribe to our newsletter at the bottom of the page to receive promotional codes and special offers delivered directly to your email!

We are always here to help. For the fastest response regarding orders, styling, or product inquiries, please email our dedicated support team at [email protected]. We aim to respond to all inquiries within 24 hours.

Free Shipping

International shipping available for all orders over $99

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0% interest financing available. Pay after 30 days

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Collect & Redeem on every order that you purchased.

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